Pickup of the goods by the customer or an authorized third party:

The buyer can pick up the goods directly from the storage or have a third party collect them. Goods having been checked and handed over are considered to be complete and in a good condition. The delivery to a third party identified by the buyer has the same effect as the delivery to the buyer himself. The goods are handed over when having been fully paid.


The dispatch is carried out on the authority of the buyer and is subject to forwarding costs. If the forwarding costs change between the conclusion of the contract and the dispatch, “Reinhard Hütterer” is entitled to adapt prices accordingly. The choice of the forwarding agent rests with “Reinhard Hütterer”.

The dispatch of ordered goods is carried out within 3-5 working days. Stated delivery-times are not binding and are valid under restriction of respective dispatch possibilities. If not met, the buyer is not entitled to claim default or step back from the contract. The same comes into effect in case of third party fault, eg. the forwarding agent / parcel service.

If ordered goods are not in stock, the customer will be notified in written form or by telephone.


The delivery in Austria and Germany is carried out within 3-5 working days via parcel service. The maximum weight per parcel is 31.5 kg. If heavier or bulky, “Reinhard Hütterer” can split the ordered goods to 2 parcels. Heavy goods which are not separable are delivered by a forwarding agent.

Current forwarding costs in Austria and European Countries can be found in the information on tariffs of the Austrian Post Service.

Damages in transit can only be approved if announced by the customer without delay, 48 hours after receipt of the delivery at the latest in written form or via e-mail.


The goods are property of the company Reinhard Hütterer until full payment.